01
What Frigade launched
Frigade launched Assist API on September 8, 2026 for teams that already have an AI agent. The existing agent keeps its model, prompts and conversation logic, while Frigade is exposed as a callable tool for product-specific answers and in-product guidance.
Frigade says its product-learning layer uses the software itself, not only static help-center text, and can relearn workflows after product changes. That relearning behavior is a vendor claim rather than an independently benchmarked accuracy guarantee.
02
How the integration works
Frigade's current public example uses the Vercel AI SDK: the application's model decides when to invoke a Frigade guidance tool, then calls frigade.assist with the user and intent. Frigade says the approach is framework-agnostic for agents that support tool calling.
This makes Assist API a product-expertise layer, not the general reasoning model for every message. Questions about the application UI, settings and multi-step workflows are the clearest fit; generic reasoning can remain with the existing agent.
03
Pricing and security
Frigade's current pricing page lists Growth starting at $1,000 per month, including five seats, two agents and 2,500 queries, with Enterprise priced separately. API access is listed on Growth and Enterprise, so teams should recheck current allowances before budgeting.
Frigade documents SOC 2 Type II, GDPR compliance, TLS 1.2+ in transit, AES-256 at rest, PII scrubbing and enterprise options such as self-hosting and EU data residency. These are vendor-documented controls; regulated teams should still verify the current security package and data flows.
04
What is still unproven
Public third-party evidence comparing Frigade's answer accuracy, workflow completion and relearning reliability is still limited. The launch material also does not justify inventing a universal latency SLA, undocumented rate limit or model-provider claim.
For the implementation path, read How to Add Frigade Assist API to an Existing AI Agent. The useful test is whether guidance stays correct across real product releases, roles and permission boundaries.
Sources
Primary and supporting sources
Facts were rechecked against the linked sources immediately before publication. Pricing, product availability and rollout status can change.